Privacy Policy

This Privacy Policy (the “Policy”) represents Granted Consulting Inc.’s (“We”, “Us”, “Our”, “the Company”) statement of principles with respect to user privacy, as well as collection, use, disclosure, and destruction of data collected by our website and through our services. The Policy describes how we collect, use, disclose, and dispose of data that we collect through our website and our services, as well as the data we collect and retain relating to our employees, agents, contractors, and other business partners. This Policy is in compliance with the Federal Personal Information Protection and Electronic Documents Act, SC 2000, c – 5 (“PIPEDA”). If you have concerns about the collection, use, disclosure, or destruction of information under this Policy, you have a right as a private citizen to contact the Office of the Privacy Commissioner of Canada to discuss your concerns.

Your Consent

By using our websites, www.granted.ca and app.getgranted.ca (each a “Website”), you consent to the collection, use, and disclosure of your personal information in accordance with this Policy. If you do not agree with the terms of this Policy, you may not use the Website. If at any time you wish to withdraw your consent under this Policy and cease your use of the Website, you may do so. If you want us to dispose of any information we have stored about you as a result of your use of the Website, you must email us at help@granted.ca to request deletion of your data. We will delete any data pertaining to you, by your request, as expediently as possible, in compliance with privacy legislation. We may not be able to delete data that third parties working with us have stored and suggest that you contact those third parties to request deletion of your data as well.

Collection of Data through our Website

Non-personal information regarding Website users, such as the date and time you access the Website, the internet address of the site from which you linked to the Website, the operating system you are using, and the pages read and images viewed may be automatically collected. This information is used for website administration purposes and to improve the Website.

“Cookies” are small data files that we transfer to your device. We may collect certain information through the use of Cookies and similar tracking technologies. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the sites you visit. However, if your browser is set to not accept Cookies, or if you reject a Cookie, certain functionality of the Website may be impaired. We may use “session cookies” to enable certain features of service using user preferences and history.

We may also use third parties to display and target ads, provide certain functionality (such as maps), or to place third-party Cookies and other tracking technologies to collect, track and analyze usage and statistical information from users. We are not responsible for the information collection practices of any third parties named, linked to, or used on or in relation to the Website. Please review these sites’ privacy policies to find out how they use your information.

Do Not Track

Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.

Use of Information Collected

Information collected through fillable forms on our Website, as well as any information that you give to us in the course of our dealings with you, will be treated with care as required by Canadian privacy law. We may use that information to facilitate your use of our services and the services of our affiliates and subsidiaries, as well as improving the offerings of such services. We will not use your information for any purposes unrelated to our business or of our affiliates and subsidiaries. Information you submit to us may be used to inform you of our other offerings. You may unsubscribe from such contact at any time.

Our Servers and Data Storage

We store all information on cloud servers . We will never disclose any of the information stored on our servers, unless required by law. In the event of a disclosure required by law, we will inform all affected clients prior to disclosure.

Our servers are secured with Secure Sockets Layer (SSL) encryption technology, and our access to our servers is protected through two-factor authentication (TFA). We only access the information stored on our servers on secure networks. This section applies to personal information collected through your use of the Website. However, we cannot guarantee that information we transmit to third parties will be subject to the same level of security.

Security

No methods of transmitting data over the Internet are 100% secure. We take care to ensure that our management and transmission of information is as secure as possible, including, but not limited to, encryption, firewalls, two-factor authentication, careful selection of third-party technology solutions, and other technically reasonable measures. We also ensure that our employees understand the necessity of information security and privacy legislation compliance and receive training on those topics.

Breach Notifications

In the event of a breach of our secure servers or other incident causing data loss, we will make all reasonable efforts to identify the cause of the breach and mitigate any losses. In accordance with Canadian privacy law, we will also notify both the Office of the Privacy Commissioner of Canada and any individuals affected by the breach, as soon as is practicable after the breach has occurred, if we determine that the breach, or information affected by the breach, poses a risk of significant harm to any individual.

We will also record, and retain securely in accordance with this Policy, a record of each incident, including: date or estimated date, description of circumstances, nature of information involved, confirmation of our report to the Office of the Privacy Commissioner, and, if not reported, then a report of our determination of why the breach was not considered to have a risk of significant harm to an individual.

Effective Date and Changes

This Policy is effective as of the date stated at the top of this Policy. We reserve the right to modify this Policy at any time to reflect changes in the manner in which we collect and use data or in connection with changes to privacy legislation (including decisions by the Office of the Privacy Commissioner of Canada or any court in Canada), as well as regulations and/or industry standards. We may change this Policy at any time, at our sole discretion, with or without prior notice or liability to you or any other person. Once a new version of this Policy has been posted on our Website, we will post a notification on our Website. We recommend that you visit the Website periodically to keep informed of any changes to this Policy.

We encourage you to contact us regarding any comments, questions, or concerns you might have about this Policy. We can be reached at info@granted.ca.